| Evaluation Criteria |
Description of Evaluation Type |
Customer Rating |
| Timeliness |
Kept scheduled appointments |
 |
| Cleanliness |
Kept the job clean during and after
completion of the project |
 |
| Budget |
Met economic expectations |
 |
| Quality |
Performed high quality work |
 |
| Value |
Quality of job consistent with price |
 |
| Communication |
Prompt to respond and provided updates |
 |
| Courteous |
Friendly and professional |
 |
Overall
Customer Rating |
An average of all the evaluation criteria |
 |